Terms and Conditions

1. Introduction

The domain name www.fikaa.in (“Website”) and the FIKAA mobile application (“App”) are owned and operated by Keynote Capitals Limited (“KCL”), a company incorporated under the laws of India, having its registered office at The Ruby, 9th Floor, Senapati Bapat Marg, Dadar (W), Mumbai – 400028.

The Website and App are collectively referred to as the “Platform”, and are operated under the brand name “FIKAA”.

FIKAA provides a technology platform that facilitates:

  • Access to information on financial products, including mutual funds
  • Transaction execution and processing services
  • Ancillary services related to investment management

2. Acceptance of Terms

By accessing or using the Platform, you:

  • Agree to be bound by these Terms and Conditions (“Terms”)
  • Represent that you are at least 18 years of age and legally competent
  • Confirm that you have read, understood, and accepted these Terms

If you do not agree, you must not use the Platform.

3. Regulatory Disclosure

  • KCL is registered with the Association of Mutual Funds in India (AMFI) (ARN-4844)
  • Investments are facilitated through the Mutual Fund Distributor (MFD) route
  • Transactions may be executed via platforms such as BSE Star MF

Nothing on the Platform shall be construed as investment advice unless expressly stated under a separate advisory agreement compliant with SEBI (Investment Advisers) Regulations.

4. Definitions (Refined)

  • “User” / “You”: Any person accessing or using the Platform
  • “Registered User”: A user who has completed onboarding and KYC
  • “Services”: All services offered via the Platform
  • “Mutual Funds”: SEBI-registered mutual fund schemes
  • “Applicable Laws”: All laws, rules, regulations in force in India
  • “Force Majeure Event”: Events beyond reasonable control, including system failures, natural disasters, regulatory changes, etc.

5. Nature of Services

FIKAA acts strictly as:

  • A facilitator of transactions
  • A distributor of financial products

FIKAA:

  • Does not guarantee returns
  • Does not provide assured outcomes
  • Does not act as a custodian of funds or securities

All investment decisions are solely at your discretion and risk.

6. User Eligibility and Account

  • Services are available only to Indian residents
  • Account activation is subject to successful KYC verification as per SEBI norms
  • A Unique Client Code (UCC) may be generated

You agree to:

  • Provide accurate and complete information
  • Update details as required
  • Comply with all applicable laws including PMLA, FEMA, SEBI regulations

7. Platform Usage

You are granted:

  • A limited, non-exclusive, non-transferable license to use the Platform

You shall not:

  • Copy, reproduce, distribute, or exploit Platform content
  • Reverse engineer or tamper with systems
  • Use the Platform for unlawful purposes

All intellectual property remains the exclusive property of KCL.

8. Transactions and Execution

  • Transactions are processed through third-party platforms (e.g., BSE Star MF, AMCs)
  • Execution is subject to:
    • Availability of funds
    • Cut-off timings
    • Applicable NAV
  • FIKAA is not responsible for:
    • Delays in execution
    • Partial execution
    • Incorrect NAV applied by AMCs

Transactions once placed may not be cancellable.

9. Payments and Gateway Risks

Payments are processed via RBI-authorized third-party payment gateways.

You acknowledge:

  • Transactions may fail due to technical issues
  • Banks/AMCs may reject transactions
  • Limits may be imposed for risk control

FIKAA shall not be liable for:

  • Payment failures
  • Delays
  • Unauthorized transactions due to user negligence

10. Risk Disclosure

You understand and accept:

  • Mutual fund investments are subject to market risks
  • Past performance is not indicative of future returns

Risks include:

  • Market risk
  • Liquidity risk
  • Interest rate risk
  • Currency risk
  • Regulatory risk
  • Technology and communication risks

11. No Investment Advice

All content on the Platform:

  • Is for informational purposes only
  • Does not constitute financial, legal, or tax advice

You should consult qualified professionals before making decisions.

12. Limitation of Liability

To the maximum extent permitted by law:

FIKAA, KCL, and its affiliates shall not be liable for:

  • Any direct, indirect, incidental, consequential, or punitive damages
  • Loss of profits, data, or investment losses
  • Errors, delays, or interruptions in services

Use of the Platform is entirely at your own risk.

13. Indemnity

You agree to indemnify and hold harmless KCL, its directors, employees, and affiliates from:

  • Any claims arising from your use of the Platform
  • Breach of these Terms
  • Violation of applicable laws

14. Data and Privacy

Your use of the Platform is subject to the Privacy Policy.

You consent to:

  • Collection and processing of personal data
  • Sharing with AMCs, RTAs, regulators, and service providers

FIKAA shall take reasonable steps to protect your data but does not guarantee absolute security.

15. Third-Party Links

The Platform may contain links to third-party websites.

FIKAA:

  • Does not control or endorse such websites
  • Is not responsible for their content or accuracy

Access is at your own risk.

16. Force Majeure

FIKAA shall not be liable for failure or delay due to Force Majeure Events.

Obligations shall be suspended during such events.

17. Termination

FIKAA may suspend or terminate access:

  • With or without notice
  • For breach of Terms or regulatory requirements

Termination does not affect accrued obligations.

18. Amendments

FIKAA reserves the right to modify these Terms at any time.

  • Changes become effective immediately upon publication
  • Continued use constitutes acceptance

19. Governing Law and Jurisdiction

  • These Terms are governed by the laws of India
  • Courts in Mumbai shall have exclusive jurisdiction

20. Notices

All communication will be sent to registered contact details.

You must report discrepancies within 7 days, failing which records shall be deemed correct.

21. Miscellaneous

  • These Terms constitute a binding agreement
  • Invalid provisions shall not affect remaining clauses
  • Rights not exercised are not waived

22. Grievance Redressal Mechanism

If you have any complaints or grievances relating to:

  • Transactions
  • Account-related issues
  • Services offered on the Platform

You may raise a complaint through:

23. Investor Awareness & Acknowledgment

By using the Platform, you acknowledge that:

  • You have read and understood all risk disclosures
  • You are investing at your own discretion
  • You have not relied solely on the Platform for decision-making